Privacy Policy

1. Who We Are

ART Ghana (Academy of Research and Technology Ghana) is a research consultancy and platform based in Ghana. We connect organisations and students with vetted research consultants and provide research quality assurance services. You can contact us at acarestech@gmail.com.

2. Information We Collect

We collect information you provide directly when you use our platform or contact us:

• Registration data: name, email address, phone number, organisation name, and role when you create a client or consultant account.
• Project information: research briefs, documents, and communications submitted through the platform.
• Contact form data: your name, email, and message when you submit an enquiry via our website.
• Usage data: pages visited, browser type, and device information collected automatically through standard server logs.

3. How We Use Your Information

We use the information we collect to:

• Match clients with suitable research consultants.
• Deliver and quality-assure research services.
• Communicate with you about your project or enquiry.
• Improve our platform and services.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing Your Information

We may share your information only in the following circumstances:

• With consultants: client project briefs are shared with matched consultants solely for the purpose of delivering the commissioned research.
• Service providers: we use trusted third-party tools (including plagiarism detection, document screening services, and cloud compute platforms such as Amazon Web Services and Google Cloud) that process data on our behalf under confidentiality obligations.
• Legal requirements: if required by Ghanaian law or a valid legal process.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Project data and associated documents are retained for a minimum of two years for quality assurance and dispute resolution purposes. You may request deletion of your account and associated data by contacting us at acarestech@gmail.com.

6. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention obligations).
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at acarestech@gmail.com.

8. Cookies

Our website uses minimal session cookies necessary for the platform to function. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect platform functionality.